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Endless Encores: Repeating Success Through People, Products, and Profits, by Ken Goldstein
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As difficult as it is to have your first big success, most people find it exponentially harder to repeat success. So many of us, after "bringing the crowd to its feet," worry that we're going to get booed off the stage with our next venture. Is there a way to avoid this, to have multiple hits and "endless encores?"Technology executive and bestselling author Ken Goldstein shows the way to repeating success by concentrating on three essentials – people, products, and profits, in that order. In this affecting and instructive business parable, he tells the story of a man who has accomplished much but now fears exposure as a fraud and the woman who, as a CEO with multiple successes to her credit, shows him the secret to consistent achievement.Are you ready to play endless encores? If so, this is your story.
- Sales Rank: #1166841 in Books
- Published on: 2015-09-22
- Original language: English
- Number of items: 1
- Dimensions: 8.20" h x .70" w x 5.20" l, .0 pounds
- Binding: Hardcover
- 144 pages
Review
"This book is truly unique. Goldstein creates a story that has probably really happened to many business executives. The story is believable and the advice is sound."- Blogcritics
"Carry this book with you for the next time you find an hour or two to read to be inspired and motivated to achieve success in your business."- Eric Jacobson on Management and Leadership
"In reading the engaging story, you become Paul and learn from Daphne's years of experience and wisdom. It's a great read while you're waiting for your own plane at the airport, or any time you want a little advice about how to grow your business, hire the right people, and make more money."- Susan Payton, The Marketing Eggspert
"Goldstein, the former CEO of Shop.com, tells the story of business travelers Paul and Daphne engaging in 'barstool psychotherapy' about facts and foibles of business while waiting for their flight. Their conversation centers on 'what's up and what's next'. To frame your mindset substitute your name for Paul."- Jim Pawlak, Biz Books
"Ken Goldstein has a remarkable background and experiences, and he shares his perspective through stories. Stories bring more than just context; they bring us in to the experience and enable us to participate in the story itself."- Jon Mertz, Thin Difference
“From Carmen Sandiego to Disney Online to Shop.com to his first book This Is Rage, Ken Goldstein knows about reinvention. Now he has written a parable with insight, charm, and authority.”
– Michael Eisner, CEO, The Tornante Company and Author of Working Together
“My creative energies are renewed by Ken Goldstein’s Endless Encores. My highest and most sincere praise for Mr. Goldstein is that it becomes difficult to sit down while reading his engaging book. The dialogue has the organic effect of making me want to jump up and get into action—and into the business of inspiring new possibilities. The brilliance of the ideas in Endless Encores is that they strike us, simultaneously, as gloriously revolutionary, and—in the Socratic way—as something we knew in our guts all along. In my work as a conductor, my challenge is to lead artists and audiences into a new and transformative experience with every fresh listening—even when the music is familiar. Mr. Goldstein offers profound lessons and an inspiring roadmap to achieving transcendent and unexpected results. This is essential reading for anyone who is serious about leadership and creating real change.”
– Rachael Worby, Artistic Director / Music Director, MUSE/IQUE
"Ken Goldstein has penned an insightful new book that demonstrates the power of people, products, and profits. It’s an important tool for managers in all organizations who wish to lead their organization to new heights. Most intriguing, it is written as a fictional dialogue between a successful CEO and a manager besieged with troubles. Their Socratic interaction pulls you in and keeps you reading. It’s an invaluable dialogue that you must have."
– Gene Del Vecchio, USC Marshall School of Business"
“Ken Goldstein has written an inspiring, empowering book that encourages each of us to aspire to the extraordinary—to be exceptional listeners and amazing thinkers—and understand that in the process of reinvention, we can all find our own Endless Encores. In Endless Encores, Ken generously shares his own notebook for repeated success, vividly demonstrating the power of people, products, and profits while underscoring the importance of resilience and continuous reinvention.”
– Barb Adams, Talk Host, Amerika Now, Genesis Communications Network
“Bravo! Ken Goldstein is a true maestro at building, supporting, and directing highly talented creative and technical teams. Brilliant in its simplicity, Endless Encores explores the central, overriding importance of people in today’s complex, Internet driven global economy. The conversational narrative is an easily accessible device for him to share the secret of his success. A must read for all creative executives.”
– Christopher Keefe, Chief Marketing Officer, Omidyar Network
“In this delightful narrative, Ken Goldstein explains how managers can create the right conditions in their own business line to make it more likely that profitable products will emerge. And the best reward is a simple list of questions that reveal whether you are on track to do so. I intend to ask them of myself regularly!”
– Emily Smith, President and GM, Media, Brit + Co
“Ken Goldstein has done a masterful job in outlining the importance of making great people decisions and how it impacts leadership as well as the development of a great company. If you follow his advice in Endless Encores, you will have the tools to be a great leader.”
– Robert F. Myers, EVP Development, Hathaway-Sycamores Child & Family Services
“Great read! Compelling message and great reminder for all leaders. Endless Encores is delightful and presents critical lessons for every leader. It is the kind of book we should pick up every now and then. This book helps you refocus.”
– Patricia Wilson, Executive Director / CEO, Make-A-Wish Greater Bay Area
“Drawing on his experience as a team manager, CEO, and coach, Goldstein says, ‘Sometimes you have to give people what they don’t even know they want yet.’ In his book Endless Encores, he has given us an insightful, highly relevant, and easy-to-read guide for anyone who has to work with other human beings. Along with my iPhone, I will carry its simple wisdom and inspiring business leadership advice with me everywhere I go.”
– Irv Rothenberg, CPA/PFS; Principal, Buckingham Family of Financial Services
“Ken Goldstein’s delightful and engaging parable drew me into the center of the story and I felt as if I was experiencing it firsthand. I was simultaneously cheering with each vital insight as he brought them together in a simple yet thought-provoking guide to people, products, and profits. Mr. Goldstein’s Endless Encores is an important book for the critical steps to positive development and growth as an individual, team, or company. I learned important steps for my own future growth reading this book. If you want to have a career rather than a job, I suggest you do the same.”
– Mary-Margaret Walker Educator & Career Specialist, Mary-Margaret Network
"I couldn't put this book down! Ken Goldstein has written a next-gen business parable that puts the pursuit of success into perspective. It's a book I'll share with colleagues – and keep a copy for future insights."
– Beth Ellard, EVP Media, The Advertising Council
"Ken Goldstein has tackled important businesses issues in an entertaining format. This deceptively easy to read story has important lessons on leadership, courage and resilience. It is written as a dialog between a manager at the beginning of his career and a CEO nearing the end of hers. The manager exhibits the first quality he will need to move from being an individual contributor to a leader by self-awareness of his strengths and weaknesses. The qualities needed to be a good leader, including flexibility, enterprise-wide thinking and engaging and motivating strong team members, are explored in the dialog between the two individuals and written in a manner that makes you think back to the topics again and again. Goldstein calls upon his own experience as a CEO to add authenticity to the topics."
– Becky Stein, Senior Client Partner, Korn Ferry
"Full of hard-won business lessons, presented in a delightful and accessible style, Ken Goldstein's latest is both fun to read and full of valuable insights. The deeper truths about blending creative ideals and practical production realities resonated with my own experiences, clearly the result of a lot of trial by combat on Goldstein's part."
– Noah Falstein, Chief Game Designer, Google
From the Inside Flap
"Dating back to Socrates, the arts have provided memorable examples of teachers we all wish we encountered at some point along the journey of life, who make us question our thinking and seek answers that might be right in front of us. Ken Goldstein has modestly created a fictional persona in Daphne and her charming, selfless encounter with Paul--a brief but powerful lesson that will last a lifetime. Endless Encores invites the reader to be a fly on the wall for their dialogue and chart a course for their own professional journey with the simple but powerful formula shared."
- Dan Sherlock, former President, Cinedigm Software and Baseline, Inc.
- Shelley Fisher Fishkin, Stanford University
About the Author
Ken Goldstein advises start-ups and established corporations in technology, entertainment, media, and e-commerce. He served as chief executive officer and chairman of the board of SHOP.COM, a market leader in online consumer commerce acquired by Market America. He previously served as executive vice president and managing director of Disney Online, and as vice president of entertainment at Broderbund Software. Earlier in his career he developed computer games for Philips Interactive Media and Cinemaware Corporation, and also worked as a television executive. He is active in children’s welfare issues and has served on the boards of the Make-A-Wish Foundation of Greater Los Angeles, Hathaway-Sycamores Child and Family Services, and Full Circle Programs, and is involved in local government. He speaks and teaches frequently on topics of leadership, executive management, and innovation. He and his wife Shelley, who teaches English as a Second Language, make their home in Southern California. He is the author of one previous book, the novel THIS IS RAGE, which is currently being prepared for a Broadway production.
Most helpful customer reviews
0 of 0 people found the following review helpful.
Sage Advice from a Master Manager.
By Philip Hopbell
Ken Goldstein in “Endless Encores: Repeating Success Through People, Products, and Profits” lays out the plan for continuous success. Goldstein knows what he is talking about; he’s been a successful executive for multiple Fortune 500 companies and startups at Executive and C-level positions. It’s a great book for managers at all levels whether in the executive office or a floor manager with only a few direct reports. It’s a philosophy everyone can grasp.
The concept of discovering, recruiting, hiring and growing top talent that will deliver great product is a message that needs to he heard. It seems obvious but in my discussions with other executives in the Tech industry I most often hear “lead with great product the good people will follow.” To me, and to Goldstein, this defies logic.
The book takes the form of the classic Dialogue form between a more experienced older senior executive and a younger less seasoned development manager who realizes that the success of his previous work will not carry over his current project. The two meet in an airport lounge whilst awaiting a delayed departure. Each chapter moves through the primary lessons around the meaning of People, Products, Profits and why they must be followed in that order. The short book is well written and simple to grasp at any level. It can be used in organizational meetings and HR retreats to create a platform for discussion.
The part that resonates with me is People. How we discover talented and driven individuals, recruit, hire and then mentor them is one of the most difficult tasks a manager has in her job.
This is Ken Goldstein’s second book published by Story Plant. His first book is the thriller, “This is Rage,” which was very well received. Both books reflect the same business philosophy and I highly recommend both books.
Highly recommended!
0 of 0 people found the following review helpful.
Great Business Message Wrapped in a Simple, but Powerful Story...Reminds me of Traveler's Gift
By Charles Franklin
"Endless Encores" reminds me of one of the most life-changing books I have ever read, "The Traveler's Gift: Seven Decisions That Determine Personal Success". Like "The Traveler's Gift", "Endless Encores" is a short, but powerfully-messaged book about a journey of an individual from failure to mastery through the guidance of a mentor. "The Traveler's Gift" focused on life overall, while "Endless Encores" focused on the business sphere. Specifically, how do you create a good product after you received so much success for the first
In the book, a newly promoted executive meets a billionaire in an airport and learns lessons that transforms his business. Like the lead character in "The Traveler's Gift" is an unwilling (at first) student is guided and nudged toward a journey in which he has to make choices. Goldstein does an excellent job (showing off his fiction writing skills) of describing that journey in simple turns that have elegant nuggets of wisdom. (I even wrote some of the information and I don't own a company.) He mentions in the intro that he is a fiction author, and I wholeheartedly agree. It's the kind of book that you read for business lessons and actually enjoy as leisure reading too and not realize how caught up in it you actually are.
The book differs from "The Traveler's Gift" in a few significant ways.The lessons are not as direct. In "The Traveler's Gift", there is more of emphasis on following a code. In "Endless Encores", the focus is less about passing along a specific set of beliefs, and more about passing along a mindset. The lead character, Paul, remains the role of a student until the last part of a book where he starts to display some of the inherent power that his mentor (Daphne) sees in him. As a result, you don't get a handy little list of quotes like in "The Traveler's Gift", instead you get a lecture with a very wise businesswoman who is able to break down business into the simplest and most effective terms.
I enjoyed reading it and gained a better insight into how I should approach business (and life) in general. Goldstein does an excellent job of using a story to serve as the vehicle of knowledge.
0 of 0 people found the following review helpful.
Artificial
By David Wineberg
This little 90 page book is a rather stilted and forced conversation between a successful female Silicon Valley CEO with a lifelong track record, and a hot videogame marketer, whose product, and therefore his self confidence, have stalled. The CEO doesn’t want his glib answers and he can’t see the forest for the trees. A match made in business advice heaven. It has aspirations to be a one-minute-manager, with page after page of sage advice on life in the corporate world (People. Products. Profit – in that order). There is no plot. There are no case studies or references, aside from name dropping. This one act play takes place at an airport bar where they both await a delayed flight. He somehow has never heard of this giant of a CEO. She unaccountably decides to mentor him on the spot with 40 years worth of business experience. I think Walt Disney directed. If only it were David Mamet.
It is chock-full of management-speak catchphrases:
-Think Different is not a slogan.
- Leapfrog products invent and reinvent markets.
-Eat your own dogfood.
-Don’t confuse good enough with good.
-Quality assurance is a process, not a department.
And these all appear on one page. And there are several more like it.
There is seemingly endless shelf space for books of this genre. Despite their MBAs, It seems that everyone has to learn all these things from scratch after they’ve stumbled. I found nothing at all new in Ken Goldstein’s book. On the other hand, it is a useful collection of non controversial guidelines. It’s good medicine, but it’s old.
David Wineberg
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